Jenbacher Services pioneers logistics
It’s crucial that the parts and consumables used in an INNIO Group Jenbacher engine match the respective configuration exactly. Jenbacher Services therefore offers a comprehensive range of original manufacturer spare parts shipped around the world from the main distribution center for Jenbacher spare parts in Nuremberg, Germany. The logistics at this important location are continuously improved in terms of efficiency, cost-effectiveness, and sustainability.
INNIO Group’s Jenbacher engines are synonymous with cost-effectiveness, reliability, and environmental stability. To stay ahead of the curve and comply with environmental regulations in an increasingly competitive environment, the company continually works to improve the cost-effectiveness of its equipment through increased productivity and lower maintenance costs throughout the product life cycle. Keys to this are longer service life for parts, more reliable plant performance, and economical life-cycle costs. It is crucial that the use of original parts and consumables be at the cutting edge of technology. To facilitate this, INNIO Group has built a sophisticated spare parts logistics project team and a global network of distribution centers and warehouses.
The main distribution center for Jenbacher spare parts is in Nuremberg. In addition to storage, this is also where Jenbacher spare parts and consumables for operational needs are professionally packaged for shipment around the globe. More than 70,000 deliveries each year are dispatched from the 20,000-square-meter warehouse.
From Nuremberg to all corners of the world
To keep up with the latest developments in global spare parts management, INNIO Group, together with consulting and planning specialists, regularly reviews logistics along its value chain. For instance, one project was dedicated to analyzing logistical basic data, stocks, and movements from the supplier to the end customer. Warehouse processes, including IT, were closely scrutinized for a year, after which both the structures and material flows were adapted. While implementing the final concept, the team streamlined the distribution center to improve efficiency, which involved changing aisle widths, moving beams, and setting up a narrow-aisle warehouse.
Next step: a cutting-edge network structure
The project team then focused on enhancing the efficiency of Jenbacher Services’ spare parts logistics processes. By analyzing INNIO Group’s regional network structure, it developed a target framework for the future network structure based on global sales forecasts. This framework was used to create a detailed roadmap outlining various initiatives. For example, a new service hub will be established in Singapore to supply the Asia-Pacific growth region with Jenbacher spare parts. These pioneering logistics solutions now also benefit all Jenbacher Services’ customers.
At INNIO Group, one thing is clear: services matter. That’s why we are committed to improving our global spare parts logistics to consistently enhance customer satisfaction.